Shipping Policy
Shipping Policy
At The Splendora, we are committed to delivering your luxury timepiece quickly and securely.
Shipping Destinations
We currently ship to the following countries:
- United Arab Emirates (UAE)
- Saudi Arabia
- Kuwait
- Qatar
- Bahrain
- Oman
Shipping Costs
All orders ship free of charge to all destinations listed above. There are no hidden shipping fees at checkout.
Processing Time
Orders are processed within 1–2 business days after payment is confirmed. You will receive an email confirmation once your order has been dispatched.
Delivery Time
Once shipped, standard delivery takes 2–5 business days depending on your location within the GCC.
- UAE: Typically 2–3 business days
- GCC countries (SA, KW, QA, BH, OM): Typically 3–5 business days
Order Tracking
Once your order is dispatched, we will send you a tracking number via email or WhatsApp so you can follow your shipment in real time.
Packaging
All watches are carefully packaged in secure, branded packaging to ensure they arrive in perfect condition. Gift packaging is included at no extra cost.
Damaged or Lost Shipments
In the rare event that your order arrives damaged or is lost in transit, please contact us immediately. We will resolve the issue promptly at no cost to you.
Contact Us
For any shipping-related questions, please reach out:
- Email: hello@thesplendora.com
- Phone / WhatsApp: +971 52 699 4688
- Business: The Splendora | CR No. 1550458